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Refund & Return Policy

Refund & Return Policy for Purchases

At DezLin we pride ourselves on the products we sell and know there will be times something not exactly right with a product you received. No problem. If this ever happens, we are here for you.

Please remember, DezLin is a Family-Owned Veteran Owned Company. We do not have the resources of a company like Amazon or similar. They are able to offer the return and refund policies they have because they put the onus on the seller to cover losses. We will do everything we can to ensure you are happy with your product. Please let us help you and always remember to smile.

Please return the unused product, in its original packaging to us within 15 days for a refund. Some of DezLin’s products are fragile, so make sure to package them properly to ensure they arrived safely. If a product is damaged there may be a fee assessed depending on the damage and sellability of the product.

If an unused product is returned between 15-30 days, you can receive a DezLin gift card for the purchase price of the product to use at any time in the store.

Past 30 days an item cannot be returned for refund, exchange or gift card.

Gift Cards are non-refundable.

Any bundles, sets, or kits must have all components of the bundle, set or kit returned in order to receive a refund. Missing components will result in a reduction of the refund amount.

DezLin does not provide pre-paid return labels. When shipping a return, we highly recommend adding tracking information for your personal records and sending an email with it as a reference point if ever there is an issue.


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