FAQ – Elementor

f.a.q.

So, you have some questions needing answers huh? Like...

  • Why doesn't glue stick to the inside of the bottle? 
  • If you have a cold hot pocket, is it just a pocket?
  • Is an out of order escalator just stairs? 

Well luckily we aren't responsible for answering life's most pondering questions. We get the easy stuff. Like...

  • When will my order arrive? 
  • How long before my wholesaler account will be approved?
  • Do you have Pepsi blue pearls?

Much easier questions to answer right? Yes, and we will answer those and many, many, many, many, many more. Keep checking 

In the meantime, enjoy what we have answered and please submit any FAQs you would like answered in the comments below

SHIPPING

Yes, we combine all yet to be shipped orders into one package to reduce shipping cost. However if an order arrives while we are packing in the afternoon we cannot guarantee it will be shipped in the same package. If you add an order during the middle of the day simply message us and let us know so we can make sure it goes out in the same package.

Short answer: Typically $4-$18

Long answer: Shipping cost is dependent on size and weight. If your package is 15 ounces and under the cost will be roughly $4-$5.75. Shipping cost for overnight is about $27. For much larger bulk orders multiple packages might be needed. If additional shipping cost is needed we will send out an invoice for the additional cost. 

Yes you can please message us on facebook.com/dezlinllc

Orders typically ship same day if purchased before 9:00am PST (pacific standard time). If received after 9:00am PST your order will still most likely be processed the same day, however it is dependent upon the amount of orders received. Otherwise, it will be shipped the following day, excluding Sundays & Holidays. Yes, we do ship most Saturdays. There are on occasions that we will not ship on Saturday’s, however, we do not know the exact dates. This is rare but can happen to due to various reasons. We do all we can to ensure every Saturday we ship. 

Sunny California ☀️

Canada | United Kingdom | Mexico

DezLin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)


DezLin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)


Yes, however, USPS true overnight may not be available in all areas. Some areas are 2-day. 

Please click this link and use our zip code 95240 to see if overnight is available in your area. We are not responsible if your area is not available for 1-Day over night. USPS OVERNIGHT CALCULATOR CLICK HERE

All overnight orders must be made by 9:00am pacific standard time. If you place the overnight pass this time please reach out to us to see if we can make it. Normally we can make it happen depending on what is ordered if the order is placed before 11:00am PST. We have to rush to the post office and hand deliver it by 11:45am PST. That means the package has to be packed and at the post office in their hands by 11:45am PST to make it on the noon truck. 

If the overnight is placed after this time, the overnight might still make it, however, it is not guaranteed. Overnights that make the 5:00pm PST truck still has the possibility getting there, it is just not guaranteed. 

Ah yes, your tracking info. This is automatically sent to your email the moment we print your shipping label. 

1. First check your email and you spam for a DEZLIN: ORDER COMPLETED email. The tracking # should be listed on the invoice. 

2. If you are unable to find the email please do the following:

  1.  Login in to your account on DezLin.com
  2. Go to your account and click on Orders
  3. Click on the order 
  4. The tracking number is hard to find but it is located at the end of the description of all the products you purchased. Copy that number and go to USPS to track it

3. If you still have difficulty finding it please message us to our personal messenger or our business page facebook.com/dezlinllc

DezLin is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

PAYMENTS- coming soon

REFUNDS- coming soon

RETURNS- coming soon

ORDERS/PAYMENTS

  1. double check the package in nooks and corners and crevices
  2. ask your significant other if they might have put it somewhere. No seriously, this happens more often then you think
  3. check the trash where you threw your packaging away
  4. make sure everything is opened. Sometimes when jewelry is packed it could appear like just packaging
  5. check to see if your dog, cat, or pet pig didn’t grab it and take it to their special place. No, seriously
  6. double check your order and make sure the item missing was ordered. Sometimes the item missing was bought from another company

If after running through all these steps then let’s talk. We strive to ensure all orders are checked before shipping. Human error may occur however and in this case please contact with via email, Facebook messenger phone call, or facebook messages regarding the item/items missing. We will do everything to resolve it as quick as possible. 

Yes, we combine all yet to be shipping orders into one package if possible to reduce shipping cost. However if an order arrives while we are packing in the afternoon we cannot guarantee it will be shipped in the same package. 

WHOLESALER QUESTIONS

No, unless the product is sold by packs. DezLin Wholesale feels having no minimums will give you the business owner an opportunity to purchase variations of items to offer your customer a bigger variety.  Having no minimums empowers business owners of all sizes to grow and expand

No. Everything listed on the DezLin Wholesale site is in stock unless it is out of stock.

All stock quantities are listed. If we are running low on something or you would like more than what we have simply message us and we will work to help you out. 

However, not every system is perfect, so if by chance you place an order, pay, and it ends up being out of stock or we have less then what you are requesting we will contact you immediately. We will talk with you about options and make everything right

GUEST QUESTIONS-coming soon

DezLin Newsletter

Monthly newsletters to stay informed on Product Releases, Monthly Giveaways, how we can help your company grow, and so much more. We will start with One newsletter per month minimally and roll out a weekly Newsletter for those who want to stay up to date on new product releases